Vinted Shoppers Voice Anger About Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and manually change the size if necessary, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
